Industrial Case Studies

Below are selection of prestigious projects, aswell as some installations that we are particularly proud of for other reasons.

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Customer service is key to success

Staff at The Leaf Tea Shop and Bar in city centre Liverpool got to see for themselves S&S Northern’s commitment to customer service following a recent break-in at the tea shop and bar.

Leaf’s Managing Director, Natalie Haywood, says, “We realized we had been broken into during the night when we came to open up in the morning. This was made worse by the fact that during the break-in the key which turns the kitchen’s gas interlock safety system on and off had also been taken, so we were unable to get the kitchen working until we had a new key.

We phoned S&S Northern who supplied our gas interlock system to see what could be done and we were absolutely delighted with their response. In a crisis situation they immediately offered to provide us with a new key free of charge and even drove 20 miles to hand the key over to us. Now that’s what I call customer service! Most importantly their help ensured we were able to get the kitchen working again for lunch time and therefore we didn’t lose any trade. A fantastic result for a small family business like ours in such circumstances!”

Steve McMahon, Managing Director of S&S Northern says, “Providing excellent customer service is fundamental to our business. We are always prepared to go that extra mile, in this case literally, for our customers! As a small family business ourselves, we understood the impact that a very unfortunate event could have had on Leaf, so we wanted to do everything we could to help them get back to business.”

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S&S Northern delivers to leading pizza chain

S&S Northern is celebrating another successful project with one of the UK’s largest food chains, Pizza Hut.

S&S Northern has supplied its commercial kitchen gas interlock system products to over 10 new and refurbished Pizza Hut delivery outlets across Northern England and Wales in the last 2 years and another 30 are planned in the next few years. 

Pizza Hut Delivery currently operates 318 outlets across the UK and Ireland, and plans to open around forty new stores a year until 2020, taking the total number of delivery stores to approximately 700. 

Working closely with the Pizza Hut delivery franchises and with senior Pizza Hut staff, the S&S Northern products were installed by specialist ventilation company, Combi Vent.

S&S Northern Managing Director Steve McMahon said:

“We are delighted to work with Pizza Hut Delivery in this expanding area of their business. Our products are designed for commercial kitchens such as these which are either brand new or fully refurbished. Gas interlock systems are essential for all such kitchens in meeting BS6173:2009. The Pizza Hut Delivery outlets look fantastic and the S&S Northern systems ensure that every kitchen’s ventilation system protects the health and safety of kitchen staff by preventing the build-up of gas combustion fumes which would be harmful to their health.” 

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Cooking together in brand new restaurant

S&S Northern has provided its expertise to new Chorley restaurant, the Cosmopolitan, which opened just three weeks ago.

A gas interlock system for the restaurant kitchen, which is now required for all new or refurbished commercial kitchens to meet BS6173:2009, was both supplied and installed by the S&S Northern team.

Steve McMahon, Managing Director of S&S Northern says, “We enjoy supporting other local businesses to ensure health and safety in the kitchen.  We have worked with a large number of restaurants, hotels and take-aways across Lancashire and the North West, but it was fantastic to work with a restaurant on our doorstep.  We were very impressed with the Cosmopolitan, it’s a very attractive restaurant in a great location and the food and service are excellent. And now with its state of the art kitchen facilities and safety standards in place, I’m sure it will be a great success.”

Reg Tankut and Vanda Rome-Tankut who own The Cosmopolitan are delighted with the way the restaurant is going. Reg has managed restaurants in Turkey and recently in the Chorley area and decided to set up his own restaurant last year.  Vanda also has hospitality industry training having worked as a manager in 5 star hotels across the world.

Reg says, “We want to bring something new to the Chorley area.  We have a fabulous cocktail bar and our restaurant has a real ‘city’ feel to it so local people don’t need to go into Manchester to eat in a sophisticated and upmarket restaurant with high quality personal service.”

Vanda continues, “S&S Northern have given us high quality service and superb products for our kitchen.  As a local family business we have enjoyed working with S&S Northern, another family business.  We wouldn’t hesitate to recommend S&S Northern to other restaurants and hotels; their advice has been absolutely invaluable to us.”

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Family-run Blackpool hotel is gas safe

S&S Northern has supplied its patented gas ventilation and interlock system at the largest family-run Blackpool hotel, The Lyndene. 

Steve McMahon, Director of S&S Northern says, “We are delighted that The Lyndene Hotel chose to work with us on this project.  S&S is a family-run business with a highly qualified team of experts offering excellent customer service and value for money.  Our position as the UK’s gas safety experts is based on nearly two decades of customer satisfaction.  All our products are patented and we are able to supply either an off the peg solution or design a bespoke system to meet a customer’s exact requirements.”

Steve continues, “BS6173:2009 requires that all new or refurbished commercial kitchens have a gas ventilation and interlock system installed to ensure that the kitchen’s ventilation system is working before the gas is turned on. This prevents a build up of potentially poisonous gas combustion fumes in the kitchen which would be harmful to the health of kitchen staff and others within the premises.”

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S&S Northern to supply major service station re-development

S&S Northern, the leading UK gas ventilation & interlock specialist, is celebrating another successful project with one of the UK’s largest independent forecourt retailers, Euro Garages.

Euro Garages’ £12.3 million redevelopment of Rivington Services on the M61 near Bolton offers a range of retail and fast food services, including a Burger King restaurant. S&S Northern worked closely with Euro Garages and ventilation specialists Combi Vent to install a new gas interlock safety system at the site’s Burger King outlet.

S&S Northern Director Steve McMahon said: “We were delighted to work with Euro Garages on the Rivington Services project. This is the third such project with Euro Garages in which we have been asked to supply our gas safety interlock system which meets BS6173 required for all new and refurbished commercial kitchens.”

The re-development of Rivington Services commenced in 2010 and S&S Northern’s Merlin CT1250 model gas interlock system was installed in May 2011.

Zuber Issa, chief executive of Euro Garages said: “The launch of Rivington services exemplifies our commitment to providing our customers with the best possible facilities. Customers now expect to find trusted and quality brands like Burger King at service stations and we have a responsibility to make these outlets safe – by using S&S Northern we have ensured just that.”

Adam Brewster, Sales Manager of Manchester-based Combi Vent which installed the system said: “S&S Northern products are of the highest quality, totally reliable and easy to fit.  Above all S&S Northern offer the best after sales service in the industry with a team of experienced and knowledgeable engineers. We always prefer to use S&S Northern’s products above others in the industry because we know that they will always deliver.”

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Merlin put to work in Hell's Kitchen

Lancashire firm S&S Northern, based in Coppull, has supplied its Merlin gas safety system to the infamous kitchen of Hells Kitchen 4. The hit ITV series starring celebrity Chef Marco Pierre White is back on British screens and features a new line up of celebrities cooking competitively in front of a specially invited celebrity audience. The contestants include Anthea Turner, Ade Edmonson and Bruce Grobellar and Miss Dynamite.

The safety system installed included the Merlin 1250s panel, which interlocks the gas valve with the kitchens ventilation system. The Merlin 1250 panel has a built-in current monitor that ensures the fan is running before the gas valve can open, this is required to ensure compliance with BS 6173. The standard, which is health and safety driven, states that gas should not be used if the ventilation system is not working and applies to either new kitchens or kitchens which are undergoing a major refurbishment.

S&S Northern Director Steve McMahon commented: We love the Hells Kitchen TV show and are delighted to have been selected to help ensure the safety of so many celebrities as they do culinary battle.

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Back to school for local engineer

Local lad Lee Dempsey is an ex-pupil of Phillips High School in Whitefield and still lives and works in the area for his family run company, S&S Northern. In 1995, a gas detection system was installed in the school laboratory by S&S Northern, but they were in need of replacement this year due to changes in technology and the fact that teachers now want more control over gas availability, so Lee was sent along to assist with the new installation.

Lee, Sales Engineer at S&S Northern, was 15 years old when the first gas detection system was installed at the school and didnt think he would be returning to supply a new one nearly 15 years later, Schools are in need to update their gas systems, especially in kitchens where new standards such as BS6173 is concerned, which ensure they are safe to work in. Its really strange coming back to my old school to fit out the science laboratories, but great to see they are adhering to the most stringent safety standards so they can continue teaching safely.

The installation is also remarkable for S&S Northern because Phillips High is the 500^th school that they have installed safety systems for. As Steve McMahon, Lees step-dad and Director at the company says, We are rolling out our systems with real success, with 390 systems in laboratories in schools already fitted. Technology has moved on, allowing teachers to have more control over the gas in chemistry labs and in home economics rooms.

The new systems will automatically undertake daily monitoring tests to check for gas leakage and in the event of a leak, will prevent gas being released into the classroom.

S&S Northern supplies systems that are easy and safe for classroom use, including functions that enable teachers to fully control gas and electric supplies at the touch of a button.